RETURN POLICY

If you receive a damaged or incorrect item, notify us immediately. PLEASE DO NOT SEND THE BACK PART TO RECEIVE A RETURN LABEL. Returning the part is the responsibility of the customer, and the item must be returned within 7 business days from the receipt of the return label. The address to which you need to return the goods will be indicated at the time of conclusion of the contract. Items must be returned to the address provided upon receipt of the RMA. If you return any items to Yards and Parts, we will be redirected to the correct address specified in the RMA instructions at your expense. We will refund as soon as we receive the goods. NO OPERATING COSTS are covered for any parts sold by Yards and Parts. If we find that the part is defective, we will first try to replace it, and if the replacement cannot be sent, we will refund the full refund of the total amount sold. Items you return must come to us before the warranty expires in order to receive a refund. Return shipping charges are not refundable. If the return is caused by any other reasons other than those indicated above (for example, the customer ordered the wrong part, the customer does not need the part, etc.), the Return may be due to a 25 percent commission for returning the goods and withholding the amount of delivery upon return . Before ordering, contact a mechanical specialist, the actual part had to be ordered. We will make sure that we send the correct parts. Any items returned after the expiration of the warranty period are non-refundable and will be returned to the sender. The deadline for receipt of the items will be within 30 days from the date of initial delivery to be accepted.

SHIPPING POLICY

Order Confirmation

As a buyer’s order, they will receive an order confirmation letter in the registration identifier there. This means that we received your order in our system and pre-authorized your credit card for purchase. When we receive your order, we will automatically contact our suppliers to confirm that it is available and available for immediate delivery. We will try to deliver your order within 5-7 business days. However, Yards and Parts is not responsible for delivery delays by the carrier or the actual yard. Cancellation and refund of orders will be processed only if the part is not delivered even after 30 days from the date of placing the order.

Order Shipment

If your order is in stock, we will process the shipping cost and ship within five business days from the date of order. We will send you tracking information within 24–48 hours from the date of sending your order from the warehouse to the registered postal identifier or to the mailing address you specified when placing the order. If you have not received tracking information from us within six business days from the date of order, do not hesitate to contact us at support@yardsandparts.us or call us at +1-972 886 5001. (Monday - Friday 9:30 a.m. until 5.00 p.m. EST)

Damages

Please check the delivered packaging of your item (s) when they arrive. If you notice any damage / loss, you must indicate this when signing for delivery. If your item (s) is really damaged, send photos to support@yardsandparts.us and we will process a replacement or money back. Please see our return policy for more information on refunds.